CUSTOMERS’ PRIVACY POLICY: ZSIDAI ZOLTÁN E.V.



Introduction

This Customers’ Privacy Policy describes how service provider (“Zsidai Zoltán E.V.”) collects, uses, and discloses Personal Data of customers. (hereinafter collectively referred to as "Customers").

“Personal Data'' refers to any information associated with an identified or identifiable individual. This can include data that customers provide to us or data that we collect about customers during customers’ interaction with Zsidai Zoltán E.V. as outlined below. Please note that this data is only considered as “Personal Data” when concerning a natural person, not when concerning a legal person or entity.

This privacy policy has been drafted, and shall be construed, in English language. Any translation of the privacy policy is solely for reference only. In the event of inconsistency between the English language version and a translated version, the English language version of the privacy policy shall prevail.

 

Controller Details

The Controller responsible for processing customerr Personal Data in accordance with GDPR is:

 

Data Processing Activities

The personal data Zsidai Zoltán E.V. collects in regards to customers depends on their interactions with Zsidai Zoltán E.V. and the products they use.

Zsidai Zoltán E.V. may collect the following information during the booking process, which may contain Personal Data.

  • Contact information: name, email address and telephone number


Zsidai Zoltán E.V. uses this personal data to set up and manage the service provided to customers.

 

Messaging and Communication via the Zsidai Zoltán E.V. Platform / www.zoltancarbudapest.com

Any communication sent or received through the Zsidai Zoltán E.V. platform (including any Personal Data that it might contain) is accessed and stored by Zsidai Zoltán E.V. In this case, the processing is carried out to detect and prevent fraud as well as the misuse of the service.

Supplier Support Services

Zsidai Zoltán E.V. may also collect Personal Data while providing customer support. This includes any Personal Data that Customers choose to share with us in emails. If Customers engage with us over the phone, we collect their phone number and any other information they might provide during the call. The processing of the personal data is necessary to provide our service support to the Customers.


Payment Processing

Processing payment is managed by our Payment Providor Stripe Technology Europe. 
Zsidai Zoltán E.V. does not collect any financial information that customers provide during registration with our payment provider. Our current payment provider include:

  • Stripe Technology Europe, Dublin, Ireland


Recipients of Personal Data

Beyond the cases described above, customerr personal data may be shared with the following third parties:

  • Legal and Regulatory Authorities: Zsidai Zoltán E.V. may be required to disclose customer personal data to legal and regulatory authorities upon request or as required by law, especially in matters related to compliance, fraud prevention, and safety. In these cases the personal data is shared.


Data Retention

Zsidai Zoltán E.V. will retain personal data for as long as deemed necessary to manage our business relationship with the Customers, to provide our services to a Customer, to comply with applicable laws, resolve disputes or claims with any parties, and as otherwise necessary to allow us to conduct our business.



Customer Data Protection Rights

Customer has the rights described below with regard to the processing of customer Personal Data. To exercise customer’s rights,  customer can contact us through our contact form https://zoltancarbudapest.com/contact:

  • Right to Access: Customer has the right to obtain confirmation as to whether or not personal data concerning customer is being processed, and, where that is the case, access to the personal data;
  • Right to Rectification: Customer has the right to have any inaccurate personal data about customer rectified and taking into account the purposes of the processing, to have any incomplete personal data about customer completed;
  • Right to Erasure (“Right to be Forgotten”): Customer has the right to have personal data about customer erased without undue delay under certain circumstances, such as when the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
  • Right to Restriction of Processing: Customer has the right to restrict the processing of customer personal data under certain conditions, such as if customer contest the accuracy of the data or if the processing is unlawful.
  • Right to Data Portability: Customer has the right to receive the personal data concerning customer, which customer has provided to us, in a structured, commonly used and machine-readable format, and have the right to transmit those data to another controller without hindrance from us.
  • Right to Object: Customer has the right to object, on grounds relating to customer particular situation, at any time to the processing of personal data concerning customer, including any personal data processed for direct marketing purposes.
  • Right to Complain: Customer has the right to contact a supervisory authority of customer choice in case of complaints.
  • Additional Rights: Customer may have additional rights, depending on applicable law, over customer Personal Data
  • Data Protection Officer: Zsidai Zoltán E.V.


Contact

If customer have any questions about this Privacy Policy, customer can contact us through our contact form.



December, 2025.